Privacy Policy

Blue Connection Co., Ltd. recognizes the vital importance of personal data protection and greatly appreciates your interest in our services. This Privacy Policy has been established to apply to data subjects who utilize our services, engage in transactions, or participate in any activities. This policy covers all products and services within the company's network, including our website, social media platforms, and other future channels.

Our guidelines, mechanisms, and oversight measures for personal data management are strictly conducted in accordance with the Personal Data Protection Act B.E. 2562 (PDPA). The company may amend this policy from time to time. You can remain informed of any updated terms and conditions through our website.

This policy was last updated and is effective as of June 15, 2023.

Collection of Personal Data

When you consent to create a user account on our website for product purchases, the company will collect the personal information you provide. This collection is conducted with a specific purpose and scope, utilizing lawful methods. All personal data must be provided with the explicit consent of the data subject. We collect only the information necessary for our operations under the company's specified objectives.

The company may collect additional information following your transactions—whether as an individual or a legal entity—to enhance your user experience and provide the best possible support. All collected personal data is used solely for internal operations and will strictly not be disclosed to third parties.

The essential information required for processing your orders includes:

First Name and Last Name
Shipping Address
Telephone Number
Email Address

Processing of Personal Data

The Company processes your personal data to provide services as requested and to ensure the highest efficiency of our service delivery. Your information will be utilized for the following purposes:

Account Management: To create and manage your user account.
Order Fulfillment: To facilitate the delivery of products or services.
Experience Enhancement: To improve our products, services, and overall user experience.
Internal Administration: For internal management and corporate operations.
Marketing & Promotions: To conduct marketing activities and sales promotions.
After-Sales Service: To provide customer support and post-purchase services.
Feedback Collection: To gather and analyze customer suggestions and feedback.
Payment Processing: To handle payments for products or services.
Compliance with Terms: To adhere to our agreed Terms and Conditions.
Regulatory Compliance: To comply with applicable laws and government regulations.

Editing Personal Data

You can update your personal information at any time. Simply Log in to your user account on our website at www.echolac.co.th to manage and keep your details up to date.

Personal Data Security and Retention

The Company maintains the security of your personal data based on the principles of Confidentiality, Integrity, and Availability. This is to prevent any loss, unauthorized access, use, alteration, modification, or disclosure. We have implemented comprehensive security measures covering administrative, technical, and physical safeguards regarding access and control of personal data.

Customer information is accessible only to authorized personnel within specific departments. When you log in to your user account, your password is encrypted at all times. Furthermore, all sensitive financial information is protected by Secure Socket Layer (SSL) technology, the industry standard for secure online transactions.

Disclosure and Use of Personal Data

The Company has a strict policy against selling, trading, or transferring customer personal data to third parties without prior notice. Exceptions apply only in necessary cases for the disclosure of customer data, such as:
To fulfill customer orders through the activities of our affiliated stores.
To provide information, news, or recommend promotional discounts.
To deliver product and service information tailored to your specific needs.
To improve and enhance website functionality and accessibility.
For any other purposes for which you have previously given consent or as permitted by law.

Contact Details

The Company places the highest importance on every inquiry and feedback. We are committed to listening to your suggestions to improve our services and finding the best possible solutions for our customers.

If you have any suggestions regarding our Privacy Policy or encounter any other issues, please feel free to reach out to us at:

Blue Connection Co., Ltd.

76 Moo 1, Soi Wat Sing, Pathum Thani-Sam Khok Rd., T. Krachaeng, A. Sam Khok, Pathum Thani 12160

Line: @echolac
Facebook: facebook.com/echolac